PRIVACY POLICY
VOSO Inc. (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of
our clients, employees, and all individuals with whom we interact. This Privacy Policy
outlines how we collect, use, disclose, and protect personal information in compliance
with the Personal Information Protection Act (PIPA) of Alberta, Canada and The
Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
1. Collection of Personal Information
We collect personal information only for purposes that are reasonable and necessary
for our business operations. The types of personal information we may collect include,
but are not limited to:
Contact Information: Name, address, telephone number, email address, and other
contact details.
Transaction Information: Details of equipment purchases, sales, and services requested
or provided.
Communication Records: Correspondence through emails, phone calls (including Zoom
VoIP Phone System), and other communications.
Payment Information: Credit card details, billing address, and banking information for
payment processing.
Usage Data: Information on how our services and website are used, including IP
addresses, browser type, and referring URLs.
2. Use of Personal Information
We use personal information for the following purposes:
To provide products and services requested by clients.
To communicate with clients about orders, services, and account management.
To process payments and manage billing.
To comply with legal, regulatory, and contractual obligations.
To improve our services and website.
To prevent fraud and ensure security.
We will not use personal information for purposes other than those identified at the time
of collection, unless authorized by law or with the consent of the individual.
3. Disclosure of Personal Information
We do not sell, rent, or trade personal information to third parties. Personal information
may be disclosed under the following circumstances:
Service Providers: To third-party service providers who assist in our operations, such as
payment processors, shipping companies, and IT support, only to the extent necessary
to perform their functions.
Legal Requirements: If required by law, court order, or government regulation.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our
business, personal information may be transferred to the new owner.
4. Consent
By providing personal information to us, individuals consent to its collection, use, and
disclosure in accordance with this Privacy Policy. We will seek consent for new uses or
disclosures not previously identified, unless authorized by law. Consent may be
withdrawn at any time, subject to legal or contractual restrictions and reasonable notice.
5. Protection of Personal Information
We take reasonable measures to protect personal information against unauthorized
access, disclosure, alteration, and destruction. These measures include:
Secure physical and electronic storage of information.
Restricted access to personal information to employees and service providers who need
it for legitimate purposes.
Use of secure communication channels, such as encrypted emails and secure VoIP
services, including Zoom VoIP Phone System, to protect data during transmission.
6. Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for
which it was collected, or as required by law. When personal information is no longer
needed, it is securely destroyed or anonymized.
7. Access and Correction
Individuals have the right to request access to their personal information held by VOSO
Inc. and to request corrections if they believe the information is inaccurate or
incomplete. To make a request, please contact us using the information provided below.
8. Third-Party Services
Our website and services may include links to third-party websites and services,
including Zoom VoIP Phone System. We are not responsible for the privacy practices or
content of these third-party sites. We encourage you to review the privacy policies of
any third-party services you access.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices
or legal obligations. The updated policy will be posted on our website with the effective
date of the revision.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices,
or if you wish to request access to or correction of your personal information, please
contact us at:
VOSO Inc.
276 - 4819C 48 Avenue
Red Deer, Alberta, Canada, T4N3T2
info@voso.ca